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The Stillorgan Park Hotel

The 4 Star Stillorgan Park Hotel is located on the periphery of can cater from 2- 500 delegates with 20..

Silver Springs Moran Hotel

Silver Springs Moran Hotel combines contemporary design with traditional elegance. Each of our 109 deluxe bedrooms, including five luxurious suites..

Running a Conference is a little like Theatre…….

On 5 February, 2014 by Ciara Feely Comments (0), leave your own!
Categories: Conference Event Technology, Conference Hotels, Conference Planning, Conference Venue Tips, Conference Venues, Hotel Sales, Hotel Sales Tips, Negotiating Rates

“Space Communicates a Message”

Conference Space Design has a massive effect on the outcome and results of a conference or meeting.

It affects people’s mood; how easy it is for them to meet people; their absorption of information, how well they retain information, the overall emotional experience they have had at the conference; what they walk away thinking and saying about the hotel and most of all if they will recommend the hotel or indeed the conference to their connections.

I had a very interesting conversation about Hotel design and in particular the design of conference and networking space. I was speaking with Ted Brumleve, Design Director at Dolce Conference Hotels. I am studying this concept at the moment for my book, I find it really fascinating.

There is a psychology behind well thought out space. Communications experts spend hours and days observing how people use existing space and what walk patterns they use.

I also had a cup of tea with Fiona McDonald of Design Space, Cork; she is passionate about how space design impacts and influences people. I just love this statement from her “Space Communicates a Message“. How true that is. Fiona is so interesting to meet with and talk about the “function of space”. She is also contributing to my book in this chapter about Conference and Networking Space.

So what are the top “must haves” of conference and meeting friendly hotel space– here are the top tips from the experts;

1. Natural Light. And it is “Golden” in the networking area according to Ted Brumleve.
2. Moveable furniture and plants that will influence the direction people walk in, where they congregate and influence how easy it is to strike up a spontaneous conversation.
3. Ciara Mundrow, International Communications Director of The Cardiology Society of Europe (who organise conferences of 200 to 30,000), told me they spend considerable money creating coffee shops and lounges at their events. This is essential to facilitating networking and the sharing of information; a key reason their delegates go to their conferences in the first place.
4. Effective Lighting. Invest in a lighting expert as this effects people’s mood at an event. Day lighting, soft lighting that makes everyone look good, evening lighting and night time lighting all play their individual role in the successful outcome of an event.
5. Brilliant technology behind the scenes. A conference centre and meeting place must be wired to assist the Meeting Planner run a smooth event. There is no excuse for delegates having to complain about the strength of the Wi-Fi, quality of the projection or not being able to see the presentations clear enough. It is the “backbone” of a great conference according to Ted.
6. Access to outside. Ideally patios off the networking areas.

The good news is most of these are easily fixed if a venue doesn’t have them naturally. You just have to speak to the right Design Space experts to ensure your hotel is helping Meeting and Conference Planners to run what they all want to run, a successful event. All sales pitches to Conference Organisers and Meeting Planners must include how the design of the hotel can help them achieve their goals.

——————–

Ciara Feely is a Conference Sales Coach. She makes filling a hotel with conference and meetings business easy. For info on bespoke training, webinars and ebooks on the topic, feel free to email or call. +353 86 3611428, Ciara at FindaConferenceVenue.com.

Tagged: arranging conferences, conference and meeting place, Conference Hotels, conference organisers, conference sales coach, conference sales mentoring, conference sales tips, conference venue ireland, Conference Venues, conference venues dublin, hotel revenue, Hotel Sales, Meeting Room Venues, networking, networking space

How to book more conference business and increase hotel revenue…

On 30 March, 2013 by Ciara Feely Comments (0), leave your own!
Categories: Book more conference business, Hotel Sales Tips, Hotel Site Inspection

I am really admiring Norah Casey these days, and very much enjoying her style in “The Takeover”. Her number one tip for business this year is to offer new services and try something different. So that is what I have done –

I have launched a new service for hotels. It is called the Conference Experience – and it shows hotels how to attract conference business. I have even made up my own word for it “Conference-ising” Hotels. The service does not exist in the market at the moment.

Have you ever done a site inspection of a hotel and thought – that hotel is great for weddings but they obviously don’t do many conferences? So many hotels in Ireland concentrated on the wedding market for the last few years as it was easier business to get – I have done hundreds of site inspections or tours of hotels over the last few years and little or no effort was put into it on the part of the hotel sales staff, that is very frustrating. Hotels are speaking to the conference organiser the same way they would to a bride. That will never inspire confidence in the conference organiser….

I show hotels how to speak to the conference organiser, in their language and do a wow site inspection. There is a lot of interest in it and I am getting fantastic feedback – most hotels don’t realise that they are not talking in the language of their clients. I show them how – it comes from years of being shown a hotel in the wrong way. I also show hotels how to book conference and meeting business from the traffic already going through their lobby.

Great, simple tips that are easy to implement and start booking business from immediately. Here are some tips on how to do a fantastic site inspection that will convert into business.

Call me or email for more information. answers (at) findaconferencevenue dot com. Ask for Ciara.

Tagged: conference business, corporate event planning tips, Hotel Revenue Management, Hotel Sales, Hotel Sales Manager, Hotel Site Inspection, Hotel tours, how to book more conference business, how to build your business, how to do a site inspection, How to do a walk through of a hotel, Increase hotel sales, site inspection
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    Ciara Feely

    Welcome to the blog of Ciara Feely, the founder of FindaConferenceVenue.com, Ireland's expert on Conference Venues in Ireland. Ciara offers a free service researching and giving advice on venues in Ireland for Conferences, Meetings and Events. Just call or email her. The website is a comprehensive listing of over 500 venues in Ireland – independently search for venues and send an enquiry directly through to the venue.
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