Top 10 Conference Survey Questions……..
This comprehensive list is taken from a post on LinkedIn, started by Wendy Sullivan – NABC Planner at American Contract Bridge League. She asked a question and got 66 comments back with some great suggestions from Conference and Event planners worldwide.
Here is the Top 10;
1. Create a pre-event survey to better understand the goals of your attendees, and then follow up with a post-event survey to see if they accomplished those goals.
2. What was the best part of the Conference?
3. Why was this event successful for you?
4. Is there anything we could have done better?
5. How was the Staff/Food/Location (rating 1-10)?
6. Would you refer us to a friend or colleague?
Ask all of the above with a why section so delegates can elaborate more and you can evaluate the information.
7. Did the technology used at the event enhance, take away from, or make your participation more enjoyable? If you didn’t use technology, ask for suggestions on what they would recommend.
8. Ask for the feedback once participants are back at work. By waiting a couple of days you receive much longer, insightful and interesting feedback. I put this down to attendees rushing off at the end of an event but having the time back at work to be more considered. Our ’scores’ remained consistent but the open questions elicited much more comprehensive answers.
9. Capture video testimonials post-event before people walk away from the event. Not only does it create excellent marketing material, but it captures the immediate “wow” factor.
10. Was the conference a good opportunity to Network?? (a recent report shows 80% of the reasons delegates go to conferences is to Network). Rating this question 1-10.
There are lots more suggestions so I will post them at another date.
If you liked this post, check out 27 Things to do before a Conference!
